Hosted VoIP service providers remotely deliver and manage telephony services using shared resources enabling customers to consolidate and outsource much of their telecommunications needs for a predictable recurring fee. Unlike premises-based solutions, hosted solutions require no hardware to provision, no software to buy, install or configure, and no expensive training for in-house support staff.
Business-class telephony service is one of the components
of Broadcore’s comprehensive Unified Communications
services. Elements of Broadcore’s Hosted Unified
Communications platform include:
munications project. With over 20 years of telephony
experience Broadcore can anticipate challenges,
orchestrate accurate scheduling, prepare sites correctly,
and ensure that every aspect of client’s communications
strategy is a success.
Moreover, Broadcore develops custom integrations that
combine their carrier-grade unified platform with clients’
business software suites, web applications, and popular
CRM applications such as Salesforce.com and ACT!.
Consequently, their clients get powerful, tailored solutions
that increase employee productivity and accelerate
business processes.
 Hosted VoIP Services
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IP Telephony - Business grade, feature rich, HD voice, cloud-based.
Messaging - Visual voicemail, fax to email, one inbox for voice/email/fax.
Instant Messaging - IM integration with office telephones.
Presence - Real-time status of team members for immediate access, minimized communications delays, and enhanced productivity.
Conferencing - Conference Bridge for prescheduled conference calls or instant ad hoc conferencing.
Mobility - Seamless, consistent communication across disparate devices regardless of location.
Video Calling - Video calls with exceptional clarity and reliability.
Call Center - Distributed contact center workforce with real-time web-based queue management.
Call Recording - Fully integrated and unlimited architecture with secure web-based storage and playback.
Call Accounting - On demand call statistics and management with custom reports.
SIP Trunking - Robust migration path as a hybrid solution with existing systems.
Broadband Access - Voice optimized designs that guarantee availability and quality.
Customer Integration - Communications integrated with business process applications.
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