In advent of Internet Protocol (IP) technology and advances made in the infrastructure that carry information via IP in the late 1990’s, a whole new way to conduct voice communication was adopted. Until then, voice communication architecture had not changed very much since the Telephone was invented by Alexander Graham Bell in 1876. This architecture is based on the Public Switched Telephone Network (PSTN) that is still in use today. PSTN is a direct descendant of the original manned switchboards of Bell days. PSTN uses circuit-switched architecture: a direct con-
nection is established between two users. The users have
exclusive and full use of the circuit until the connection is
released. The connection is bi-directional with very low
delay between the two end points.
Voice over Internet Protocol (VoIP) architecture is based
on turning voice into small data packets that are routed
through an IP network from source to destination,
therefore eliminating the need for a direct and dedicated
circuit between two endpoints. VoIP or packet switched
architecture doesn’t require a full or exclusive use of any
circuits between any endpoints. The voice packet
traverses through the same infrastructure as other
Internet Protocol (IP) traffic. Many in the industry now
refer to voice as just another data application and
treat it as such.
The fact that voice is now just another data application
and shares the same infrastructure paves the way for
easy integration of voice with other business applications
such as Enterprise Class Email, Instant Messaging,
Multimedia Collaboration, Contact Management, and
Customer Relation Management applications. Voice as a
form of communications is no longer on an island of
its own.
Broadcore's hosted Unified Communications (UC) services
integrate various communications channels and streamline
the management of information flow. Consequently, employees can move seamlessly between their laptops, home phones, mobile phones, and other devices without any disruptions.
With Broadcore’s Hosted Unified Communications, businesses may unify disparate communications elements and minimize communications delays.
From making instant messages and voicemails accessible anywhere, to letting users easily change settings via a web browser, business users can access resources across multiple devices with a consistent interface and experience. Through its multiple innovative product suites, Broadcore delivers the solutions that helps employees work faster, better, and smarter.