Presence

    Broadcore utilizes advanced SIP architecture and an intuitive desktop client to provide Presence capability - the real-time ability to view the status of others within their organization. Featuring a user friendly graphical interface, Broadcore's desktop client, Unity, improves workgroup collaboration by visually reflecting the real-time status of coworkers and simplifying communications.


    Broadcore Unity combines IP Telephony, Instant Messaging and Presence to enable users to observe the real-time availability of their colleagues before attempting to contact them using the most appropriate mode of communications. Often times an instant message is sufficient to get a quick reply; especially when one party is on the phone assisting a customer. With both parties engaged in an instant message session, coworkers may successfully escalate the instant message session to a phone call without repeatedly trading voicemail or email.


    Real-time status display
    Broadcore Presence displays real-time availability of others within the organization and visually reflects their status as ringing, engaged on a call, unavailable, or available. Depending on the group's configuration, users can also view who each party is speaking with.


    Easy configuration
    The user can configure to view the status of up to 20 telephones on the system. Easy configuration allows for adding, removing, and changing of other users at any time.


    Dial from Outlook Contacts
    Broadcore Unity supports click-to-dial from Outlook Contacts from within the Directories tab. The Directory Search field will dynamically search all entries in the Broadcore and Outlook directories.

    Broadcore Unity

    Broadcore Unity Client is a Microsoft Windows-based application that simplifies the making and receiving of calls. Featuring an intuitive icon-based interface, Unity provides point-and-click call control, instant messaging and presence within the familiar desktop environment. Read More

     
     
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