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. Does Broadcore offer Wireless Phones?
Yes, we offer Polycom DECT wireless solution.
 
. Can I upload my own Music on Hold (MOH) for each person?
No, each user cannot upload their own music on hold.
 
. I operate more than one company with all staff working at all the companies, can I have Music on Hold (MOH) for each company?
If the companies operate separately and each user works for only one company we can set up Music on Hold for each company.
 
. Does Broadcore offer Video Phones?
Yes, Broadcore supoprts video calling.
 
. If I lose power will my phones go down?
Most IP phones are POE (Power over Ethernet) meaning that the power for the device is drawn over the network.
 
. What happens if Broadcore loses power?
Our carrier-grade data centers are equipped with additional power options including: dual power grids, Uninterruptible Power Supplies, and diesel generators.
 
. What happens if the Broadcore facilities are impacted by a natural disaster (flood, fire, earthquake, and tornado)?
Our data centers have been designed for maximum resiliency; physical and virtual security, fire suppression systems, dual roof membranes, walls that can withstand 200 MPH winds.
 
. Is the voice quality as good as I’d get from my PBX?
Absolutely! In fact you can use your bandwidth more efficiently with a VoIP-based service which can provide the same voice quality as TDM calls using advanced compression algorithms that require less bandwidth.
 
. How is Voice Quality of Service (QoS) guaranteed?
Broadcore makes vey solid recommendations of services.
 
. What Type of Features and Functionality are Included with the Service
Broadcore’s standard features include: voice mail, unified messaging, call control and management, end-user and administrative web portals.
 
 
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