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. Can I change my Music on Hold (MOH)?
Broadcore allows the group administrator to upload an audio file, which is a .wav file containing music or advertising, onto the system that is to be played for callers on hold.
 
. Can I use a Headset?
Absolutely. We can make some recommendations based on your phone model.
 
. Does Broadcore Support Outlook Integration?
Yes. Outlook Integration enables you to integrate your contacts in Microsoft Outlook with your Broadcore phone.
 
. How do I reach Customer Support?
You can contact us at support@broadcore.com, orby dialing 611 directly from your Broadore phone. Lastly you can also reach us by dialing (800) 942-4700.
 
. How do I setup a Conference bridge?
Conference bridges are used by group members to set up, monitor, and participant in teleconferences for internal and external participants.
 
. How the heck do I use this phone?
There are lots of ways to learn. What's your style?
 
. Does Broadcore offer Training?
For years, Broadcore has been offering free online training. We find it to be the most effective way to train customers.
 
. Does Broadcore Provide Direct Inward Dial (DID) nubmers?
Yes, Broadcore provides a DID number for every user.
 
. Does you service include overhead Paging?
Yes, we offer external paging solutions using Valcom speakers and page control units.
 
. What will my clients see on their caller ID when I call them?
Broadcore offers Outgoing Caller ID number. That means that when you make a call, what is the number the person you call sees.
 
 
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