Software Client Guides
| Title | Content |
| Installation Help for Vista and Win7 | If you had any trouble installing any of the above software on Vista and Windows 7, check this reference guide for hints. |
| Call Control Clients | |
| Broadcore Unity Client | Broadcore Unity combines Call Control, Presence, Instant Messaging, Broadcore service configuration, click-to-dial from Outlook Contacts, etc. |
| Telephony Toolbar | The toolbar works on Outlook, Firefox, and IE. You get call control, Outlook dialing and much more. |
| Broadcore Receptionist | Broadcore Receptionist is a software Client for people who answer many calls at once. It is very easy to transfer calls. |
| Counterpath Softphones | |
| Bria Quick Guide | Bria Quick Guide goes over the technical setup, basic use, and basic troubleshooting. Bria is available on Android, iPhone, Mac, PC, and Linux. |
| Bria for iPhone | This is a long form guide for help using your Bria for iPhone. |
| X-Lite 4.0 Setup and Quick Guide | This is a quick guide with a short help section on using the phone. It also includes first time setup of the softphone. |
| Call Accounting | |
| Broadcore Call Analytics | Broadcore Call Analytics is a call accounting application that integrates seamlessly with your Broadcore services. |
| Callview 1.0 | This is our first generation Call Accounting. It will display and export reports on all incoming and outgoing calls. Look for Callview 2.0 this summer! |
| Business Solutions | |
| Broadcore Call Center Supervisor Quick Guide |
Broadcore Call Center Supervisor Quick Guide allows for Automatic Call Distribution with Historical Data Collection. Monitoring Agent Status to manage your workforce from anywhere. |
| Broadcore Call Center Supervisor Client training video | Broadcore Call Center Supervisor Client allows you to monitor agents, review historical data collection, and manage your queues. You can watch this video anytime to learn how to get the most value of the software. |
| Broadcore Recording v3 user guide | This feature rich Recording service is secure for privacy and peace of mind. Also it is accessible any time you need it through your web browser. |
| Meet Me Conference Outlook Plug-in | If you are the Conference Bridge Administrator, Install this software and you can make invitations a in snap. This guide explores all the features of the Meet Met Conference Bridge, not just the outlook plug-in. |
| Voicemail Transcription | Voicemail Transcription by Phone Tag |
| Salesforce.com Connector | This integrates with your Salesforce. It tracks all your calls directly into Salesforce. |
|
For the software you need click here. | |
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