July 13, 2010 — Los Angeles, CA — Broadcore, a national provider
of business-class hosted unified communications (UC) services, announced
enablement of emergency communications services for American Red Cross of Santa
Monica. The services provide American Red Cross of Santa Monica full redundancy
and backup during times of emergency and mobility services for quicker response
time, all resulting in service continuity at times the community most needs emergency
services.
“Broadcore’s services
enable us to provide essential services and advise to the community in times of
emergencies,” said John M. Pacheco, Chapter Executive Officer at American Red
Cross of Santa Monica. “We are even able to setup emergency operations with
communications services in another location on demand. Mobility, redundancy and
business continuity is what we get with Broadcore.”
“We are proud to be able to provide emergency
communications services to the American Red Cross of Santa Monica,” said Monty
Ferdowsi, CEO of Broadcore. “As an active participant in the business
community, we see no better way to serve our community than to provide the
emergency response staff with the best communications services when the
community most needs their help.”
American
Red Cross of Santa Monica receives its UC services from broadcore through a
primary managed wired broadband connection. In the event the managed wired
connection is impaired a backup wireless broadband connection automatically
reestablishes service. And in case both connections are impaired, users may
resume normal operations from any location with a broadband connection.
Furthermore, Broadcore’s call-forward-not-reachable feature allows calls to be automatically
forwarded to any predefined destination in case a user’s telephone instrument
is impaired.
Broadcore
delivers its business class cloud-based UC services from servers housed in
highly secure, geographically redundant data centers containing fault-tolerant
servers that are load-balanced from server to server. In the unlikely event
that one data center is unavailable, communications traffic is automatically
routed to other data centers, ensuring business continuity and minimum
disruption to business operations.
Broadcore’s
Communications-as-a-Service (CaaS) includes business class IP telephony,
unified voicemail, instant messaging, presence, conferencing, mobility, video
calling, call Center, call recording, call accounting, SIP trunking, managed
broadband access with Quality of Service (QoS) guarantee, and custom business
process integration.
About
Broadcore
Broadcore
is a provider of hosted unified communications services for businesses. Through
an extensible, highly scalable IP communications system, Broadcore offers a
unified communications platform for voice (VoIP), data, and mobility
communications across the enterprise and multi-location businesses. Broadcore’s
solutions allow the enterprise to increase employee productivity, accelerate
business processes, and improve customer care through tight integration of
dispersed communications endpoints for office, mobile, or call center
employees.
Broadcore
offers lowered total cost of communications ownership by assuming the cost
burdens associated with data redundancy, infrastructure expansions, technology
obsolescence risks, system scalability, and new feature integration and
updates. By removing the costs associated with infrastructure and additional IT
staff to maintain increasingly complex communications technologies, Broadcore
allows its clients and their IT organizations to focus on their core
competencies while remaining current with the latest communications
technologies.
With
over twenty years of providing telephony communications and hosted UC to over
120,000 users, Broadcore offers faster and easier deployment of communications
capabilities within the enterprise, resulting in employee productivity and
business agility with minimum interruption to business operations. www.broadcore.com.
Broadcore contact:
Dean Manzoori
Broadcore, EVP Marketing Strategy
310-360-2040