Broadcore eliminates the need for in-house equipment and therefore eliminates all the issues associated with equipment such as obsolescence, maintenance, and upgrades. Also, since Telco and Internet services are included on the same platform, Broadcore eliminates the need for multiple vendors as well.
True Consolidated, Business-Class service
One company provides you with all the communications services that you utilize on daily basis. Instead of dealing with a phone system vendor, Local Phone Company for phone lines, Long Distance Company, broadband Internet access, and conferencing services, Broadcore delivers all those systems and services under one reliable and advanced platform.
No Onsite Phone System Needed
No phone system means no obsolescence, maintenance and upgrade issues and no need to tie-up an employee to maintain or coordinate outside vendors to repair or upgrade the PBX periodically.
No Multi-Vendor, Finger-Pointing Issues
A Business-Class solution requires one company to take responsibility for all aspects of the communications system and service such as the phones, phone lines and local access. Most companies require customers to buy their phones elsewhere and get their T1s or DSL from the 3rd party local provider. This created finger-pointing issues. Broadcore take full responsibility for the entire platform and service.
Lifetime Warranty, Maintenance and Upgrades
For the entire life of the contract, Broadcore provides warranty and maintenance for the hardware installed at site and everything else across the network. We also constantly upgrade the core switch in order to provide better features and functionality. You will have the ability to access these new services without purchasing any additional hardware. We free customers of the burden of having to maintain and upgrade in-house phone systems.
Lifetime Staff Training
We will train your new staff and re-train your existing staff on the phone system as many times as needed. We relieve businesses from the burden of training staff and incurring ongoing training costs by an internal resource or outside vendor. We provide ongoing training twice a week that your staff may attend as many times as required.
One Company, One Bill
Increase your efficiency by dealing with one reliable vendor and paying one flat, predictable monthly bill.
20+ Years PBX Phone System Experience
Providing a Hosted Telephony service reliably and seamlessly requires knowledge and skills set in the business-class PBX telephony arena, which most hosted providers lack. Our 20+ years experience and knowledge of business-class PBX phone systems allow us to competently provide seamless implementations and ongoing maintenance and support.
We Provide Full Control to IT Staff
By eliminating in-house proprietary phone systems that most IT staff are not certified on and are fully dependant on an outside vendor to program and maintain, we relieve the IT staff of the burden of having to deal with proprietary premise-based equipment. At the same time Broadcore provides IT with full control over an open standards-based phone system accessible via a web portal administration interface.
Free Local & Nationwide Long Distance
The Broadcore service includes unlimited local, nationwide long distance and Canada calling free for standard business usage.
Multi-Switch, Geographical Redundancy
The very nature of a Hosted Telephony service provides redundancy since there are no equipment onsite to create points of failure. Broadcore takes that a few steps further by providing multi-switch nationwide switches that allow for geographical redundancy in case of local disasters. This level of disaster recovery and business continuity is simply unmatched by any premise-based solution.
Scalability
With Broadcore’s hosted Unified Communications service, you can buy the exact number of lines that are needed now, and readily add more lines as your needs grow. In contrast, with a PBX you have to purchase a lot of equipment regardless of your exact needs. Also, when adding stations to a PBX, there are costs not only for the line cards, but periodically for additional cabinets to accommodate the line cards.
Mobility and Virtual Capability
Work from anywhere and manage your calls, messages and use your cell phone or a laptop soft phone as your business extension from anywhere using any phone or any Internet connection. With Broadcore, you can conduct business from anywhere.
