Business Executives should consider Broadcore Unified Communications solution's many advantages
Broadcore is committed to providing a superior business class Hosted Unified Communications solution that business nationwide can rely on for their mission critical business processes. Broadcore has built a world class carrier-grade telephony infrastructure that large enterprises spend millions of dollars and months to design and implement for their internal use. Broadcore provides this infrastructure to its clients as a "service" with very little initial capital investment and eliminates virtually all ongoing costs associated with system maintenance, upgrades and repairs.
Please allow a Broadcore sales executive to meet with you for a free site-survey and needs-analysis. We will provide you with information regarding Broadcore features and capabilities and demonstrate how it may benefit your organization.
Cost Savings
At the end of the day, Broadcore costs up to 45% less than what it would cost to have a similar premises-based solution implemented. Unlike premises-based solutions, Broadcore does not require large upfront capital investments to obtain a high-end and comprehensive Unified Communications solution.
Through well defined workflows and repetition Broadcore is able to reduce deployment risks and successfully deliver services faster. Consequently, clients achieve desired results in time to increase employee productivity, accelerate business processes, and improve customer care.
Features & Benefits
Broadcore's communications in the cloud infrastructure utilizes the latest technologies which allow it to offer killer features and capabilities that hands-down are greater than any premises-based solution. The added capabilities each could potentially translate to major business benefits and amount to thousands of dollars of soft/hard cost savings.
Reliability
Broadcore's infrastructure is designed and operated to accommodate mission-critical national businesses such as airlines, educational institutions, brokerages, law firms, government agencies, emergency care service providers, movie studios, manufacturers and organizations who themselves provide mission-critical services to others. Thousands of businesses rely on the Broadcore platform to conduct their daily communications with their customers.
Simplicity
Broadcore's Hosted Unified Communications solution eliminates the need for businesses to own and maintain core technologies and eliminates multiple vendors and multiple monthly bills. Broadcore frees companies of what burdens of maintaining a communications system and provides them with the freedom to focus on their own core competencies. Broadcore is responsible for delivering the whole solution to its customers. There is no separation between providing access or UC components and there is no finger pointing. Broadcore remains the one single vendor who is ultimately responsible for ensuring uptime at all times.
Business Continuity
Broadcore delivers its Hosted UC services from servers housed in highly secure, geographically redundant data centers containing fault-tolerant servers that are load-balanced from server to server. Broadcore's multi-carrier network and nationwide platform provides the highest level fail-over protection available in the industry. Unlike a premises-based solution with phone lines from one phone company, Broadcore customers enjoy a carrier-grade service that ensures business continuity in face of natural disasters or unexpected occurrences.
Increased Efficiency & Productivity
Broadcore features and capabilities translate to serious business benefits, which in turn increase efficiency and productivity. Mobility, Desktop Integration, Settings Changes and Simplified Administration features provide organizations with previously unavailable capabilities making them more efficient and productive.
Enhanced Value
Broadcore takes responsibility for every aspect of business communications services it provides to its customers without outsourcing to others or forcing customers to engage another vendor to complete basic phases before they are able to enjoy a comprehensive Hosted Unified Communications service. Broadcore's 20 years of experience in the business-class telephony arena allows it to take ownership of the entire project, therefore providing complete peace of mind and enhanced value to its customers.
Exceptional Customer Service
Broadcore provides the highest level of customer service and support possible. Broadcore's support analysts possess the required knowledge and resources to take action and are easily accessible without lengthy wait times and a maze of automated attendant options and trees. Support analysts who first answer customer calls are able to address and resolve most issues right there on the spot. If the call needs to be escalated, rather then passing the customer to another group, the original support analyst takes ownership of the case, escalates the case to higher tiers, remains the point of contact, and proactively keeps the customer informed for the entire life of the case.
Continuous Enhancements
Broadcore is continuously enhancing its carrier-grade platform with new available technologies that translate into more capabilities and business benefits. Broadcore pledges to provide end-users with cutting edge tools in order to empower their operations and simplify their communications. Broadcore does this by transparently upgrading and adding enhancements that are required by customers to operate more effectively and provide their own customers with better value and service.