Casa Loma College Upgrades from a PBX to Broadcore’s Hosted VoIP Solution for Advanced Telephony Features and Managed Business Communications Services
Broadcore Inc., a premier provider of hosted PBX services, and Polycom Inc (NASDAQ: PLCM), the world’s leading provider of unified collaborative communications solutions, have teamed to help southern California businesses streamline their communications and improve productivity. As businesses worldwide turn to Voice over Internet Protocol (VoIP) as their primary communications technology, they will recognize the benefits of a converged voice and data network. Recently, Casa Loma College, a nursing and applied health school based in Van Nuys, Calif., has chosen Polycom and Broadcore for its new campus-wide VoIP solution, and the system has proven to be a huge success.
“Broadcore’s all-in-one Managed Business Communications Services allowed us to easily transition from a premises-based traditional PBX phone system to their hosted VoIP PBX services,” said Jim Dugan, director of IT at the college. “We were also able to fully integrate our other branch locations – a total of four campuses – on Broadcor’s seamless platform and communicate on Polycom phones between the locations with ease. The crystal-clear communications on the Polycom phones makes the experience all the better.”
Broadcore has teamed with Polycom to deliver high-definition endpoints for its Managed Business Communications Services. Polycom is the leading supplier of standards-based IP phones, and by leveraging Polycom HD Voice® technology, Broadcore delivers superior voice communications to small- and medium-sized businesses throughout California and to multi-site U.S.-based businesses nationwide. Combined with Broadcore’s advanced hosted PBX services, Polycom HD Voice delivers more than twice the clarity of ordinary phone calls for more vibrant, lifelike communications.
“Because Broadcore offers everything we need on the telecom and Internet access side, we do not have to deal with multiple vendors. They took care of everything, which is something other companies could not offer,” added Dugan. “Our employees find the new telephones easy to use and say the quality of calls is better than ever. From an IT perspective, the entire system is easy to manage and highly reliable.”
Through Broadcore, customers can deploy a comprehensive solution that eliminates the need for multiple vendors, multiple points of failure and multiple bills. Broadcore’s all-in-one VoIP solution includes the provisioning of local loops, local and long-distance services, Internet access, IP equipment, consolidated billing, live round-the clock support and disaster recovery. The Polycom phones offered through Broadcore integrate seamlessly with Broadcore’s carrier-grade soft switch without requiring third-party solutions or middleware to provide feature integration.
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