Broadcore offers:
- VoIP Telephony — Business grade, feature rich, HD voice, cloud-based.
- Unified Messaging — One inbox for voicemail/email/fax, Voicemail Transcription
- Instant Messaging — IM integration with office telephones.
- Presence — Real-time status of team members for immediate access, minimized communications delays, and enhanced productivity.
- Video Calling — Video calls with exceptional clarity and reliability.
- Audio/Video Conferencing — Conference Bridge for prescheduled conference calls or instant ad hoc conferencing.
- Mobility — Seamless, consistent communication across disparate devices regardless of location.
- Call Center — Distributed contact center workforce with real-time web-based queue management.
- Call Recording — Fully integrated and unlimited architecture with secure web-based storage and playback.
- Call Analytics — On demand call statistics and management with custom reports.
- SIP Trunking — Robust migration path as a hybrid solution with existing systems.
- Broadband Access — Voice optimized designs that guarantee availability and quality.
- Custom Integration — Communications integrated with business process applications.
Broadcore also provides:
Outcome Guaranteed: Broadcore specialists listen to prospective client, understand the prospective client’s communications needs, figure out what prospective client wants to accomplish, and together agree on a desired business outcome. Broadcore then guarantees that outcome.
Business continuity: Broadcore’s service has built-in disaster recovery provisions to minimize interruption to business operations.
Lifetime warranty: Broadcore provides a lifetime warranty on all the hardware purchased from Broadcore. As long as the client subscribes to Broadcore’s service, the client’s phones, routers, and switches are fully covered.
Lifetime training: Broadcore offers unlimited, online training sessions at no extra charge.
Unlimited support: Clients may call and talk to a support analyst anytime for as long as needed at no extra charge.
All maintenance and upgrades taken care of: Broadcore service is never obsolete and requires no servers to purchase, no software to buy, install or configure, and no expensive training for in-house support staff.
Latest features and functions using proven/reliable technology: Clients have the option of subscribing to these new features. Clients can also subscribe to the Broadcore service without making a large capital expenditure; especially when the new functionality is needed only for a few people.
Experience and Knowhow: Established in 2004, Broadcore is an outgrowth of a value-added reseller of telecommunications equipment in California. Through years of experience with deployment of telephony solutions and providing hosted communications service, Broadcore offers faster and easier deployment of communications capabilities within the client’s enterprise.
Stable Business Partner: Broadcore is privately held, debt free, and cash flow positive. With over 10,000 hosted VoIP telephone units installed in over 20 countries, Broadcore continues to grow organically.