• There are several ways to configure voicemail. We'll discuss the ways briefly here.
• Voice Management. (User>>Messaging>>Voice Management)
• This Setting is most common.
• Inside your web portal there are several setting.
• Unified messaging means that messages will come to the "phone." You can call in from the desk phone or from any phone.
• Forward Messages means you can’t listen to messages over the phone. Only over email. So be sure you have pc speakers or headphones.
• Also you can send a short message to notify you that you put in any email address, such as an old school email for a cell phone, like number@somethingmobile.provider.com
• .WAV files of Messages can be CC via email with that option. This feature is used if you choose voicemail transcription.
• Zero Option is set on a per user basis. Any valid number can be used for this option.
• Third Party Voice mail Support (User>>Messaging>>Third Party Voicemail Support)
• This is used if you want to use your exchange server to host your messages.
• You must turn off the Voice Messaging to engage this feature.

Click here to see user answers for voicemail questions.