You can either add someone completely new or replace an existing user. Go to login.broadcore.com as an admin.

REPLACEMENT:

• You’ll want to change the name. (Group>>Profile>> Users>>Search>>Profile>>Profile.)
• Reset the web and voicemail password. (User>>Profile>>Passwords.)
• You’ll also want to delete the outgoing greetings. (User>>Messaging>>Greetings.)
• Also, show the user how to record the spoken name. Press messages on your phone OR dial *62
• Put in your passcode and #.
• When you hear press 1 for messages. Press 2 for busy greeting. Press 3 for no answer greeting.
• Press *
• Then Press 3.
• Record just your first and last name.
• You may also want to add the new user to Broadcore’s CPNI database if they will be calling us. (More Info here.)
• Lastly, be sure to update the E911 with the current physical address of the phone. (User credentials here.)

NEW USER:

• Find a number (Group>>Resources>>Numbers>>Search)
• Add a new user (Group>>Profile>> Users>> Add. Call for training on what to fill in.)
• Assign a number in the drop down and add an extension. (User>>Profile>>Addresses)
• Reset the passwords. (User>>Profile>>Passwords.)
• Activate the Number. (Group>>Resources>> Activate Numbers. Find your numbers and activate.)