Typical signs that you have a connectivity issue:
- My T-1 is down.
- My whole system is down.
- I can’t make any calls.
- My power is completely off.
- My internet is down.
- My T-1 is flapping.
- My T-1 is bouncing.
What to do about it
- First reboot your router.
- Find it and unplug the power. Plug it back in.
- This solves 85% of these issues.
- Reboot one telephone and computer.
- See if the phone and internet comes back up.
- If not, contact Client Services and we will open a case and begin working immediately to resolve your issue.
- While you are waiting you can reboot any firewall, switch, etc.
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