Customer Support Surveys
View our customer support surveys
Customer Testimonials
“When we approached Broadcore, they were right on top of things from the get go. I was very, very impressed with their customer service, their follow up, and just making sure we were in the loop.”
Sylvana Gabrielle, Office Manager, of law firm, Sanchez & Amador, LLP
“We love Broadcore’s quick response to any needs I have. If I had to call a big phone company, I’d have to wait 45 minutes to find somebody, with Broadcore they respond immediately. We’re a business company and need quick response.”
Rene L. Richardson, president, Synapse Medical Inc.
“Broadcore offers me personal response. The airline industry is always up and down and there is never a dull moment. So, it’s important that we work with companies that are reliable. Broadcore is good, they’re reliable. We have a great relationship. We’re happy and satisfied with Broadcore.”
Ramon Llanes, regional director of procurement for the U.S. and Canada for Mexicana Airlines
“….We have remote offices in San Diego and Lake Tahoe, which are part of our Broadcore service. It gives us the local presence that we’re looking for in some of our client relationships. Our old system could not do that.”
Matt Lowery, IT manager of Christopher A. Joseph & Associates
“…Broadcore has an impact on efficiency in a number of different ways. There’s a lot of additional capability that we have now that we never had before.”
John Pacheco, CEO, American Red Cross of Santa Monica
“I have been handling telecom for our company for the last 10 years and it is a breath of fresh air to be able to have our services answered at another one of our sites effortlessly. I truly appreciate your prompt and professional service.”
Cy Ghaem, E2
“Thank you very much for the job well done. Everything was very smooth and all issues were handled with excellence. Let’s open up another office!”
Alec Pekler, Office Manager, Century 21 EDVA Realty
“I’m very happy with the system, it’s capabilities are really excellent. I’ve had to change configurations a time or two because of changes here at the college and I was very impressed at the ease and speed of the changes (only several clicks of the mouse). It would have taken days to change the old system that way.
Your support people are absolutely the best. I deal with Matt, Jason and Dawn and they are just simply a delight to work with. Keep up the great work, and feel free to quote me or use me as a referral anytime you like.”
James Dugan, Director of IT, Casa Loma College
“I must say, I was impressed with how quickly Dean was able to get us that number. It is definitely one of the reasons we went with your hosted solution. I will happily pass along that sentiment to anyone who asks. ”
Matthew Gracy, Bay-Tec Engineering
“The purpose of this note is to make you aware of the outstanding job your engineers have been doing installing our new phone system. Thomas Tedesco has been consistently involved with our installation from the start. Tom does an outstanding job of communicating with us, always answering our questions and offering suggestions. He is responsive to our scheduling requirements and always arrived on site at the schedule time. Thanks to you and your staff for the installation of a system that will allow us to better serve the community of San Pedro and meet our telecommunications needs for years to come.”
Joe Fisher, Coordinator of Telecommunication Installation, Toberman Community Center
“Broadcore implemented our service before we had a physical office space, so we were in business and generating revenue even without an office. The Auto Attendant rang through to all of our home IP DID’s and Cell phones simultaneously, so we never missed a call, and our customers never even knew we were all working in “virtual” form. For a second, Broadcore had me wondering if we even needed an office.”
Henry Jan, CEO, ILN Industries
“The speed at which this service was set-up for me and the flexibility of the Broadcore system is unmatched and amazing! I am able to receive calls and voicemail anywhere and through multiple methods. Most importantly, I can change my settings on the fly by opening a web browser from anywhere. In the past I had to wait at least 2-3 days and pay my phone vendor to send a technician to do the changes for me. This service/ system is definitely the way to go!”
F. Hamdam, Attorney At Law, Law office of Farhad Hamdam
“Thanks to the Broadcore Managed Service, all of us are able to work from different locations, but still function under one platform, seamlessly, as a virtual company. I can access and change my preferences on the Internet as many times as I want. The Unified Messaging.”
Gary Johanson - Independent Consultant - Global Fusion Engineering
“I think it is very valuable to have a reliable and comprehensive service offered by one company. I no longer have to deal with 4 vendors for local lines, long distance, Internet and PBX. I no longer have to pay maintenance fees either since Broadcore people maintain the system and upgrades are transparent to me. We are paying less than before, have less headache and a much more advanced, faster and more efficient service”
Tim Martin - V.P. Sales - Datamate Software company
“I love the fact that I can make my cell phone an extension of the system so anytime someone calls my extension, my cell phone also rings. Also, since I travel a lot, I am able to use the soft phone on my laptop at airports, hotels and coffee shops with wired or wireless Internet access to make and receive calls. The Broadcore service has made me so much more efficient and productive. Thank you Broadcore team.”
Cy G. - V.P.- Multustech, LLC
“Viritium United is an international carrier offering enterprises Managed WAN Services with employees, contractors and partners in five states and four countries. Broadcore’s Managed Voice Services allows our team to work together on a single unified platform. Advanced web based feature controls and unified messaging have lead my staff to be more productive and in better contact with our customers. I have been so impressed with Broadcore, Viritium United is offering Broadcore services to our customers.”
Craig Yamato II - V.P. Engineering - Viritium United
“…Broadcore allowed us to easily transition from a premise-based traditional phone system to their Hosted Unified Communications. They took care of everything, something that other vendors could not offer.”
Yo Jen Huang - MIS Manager - Aten Technologies
“… Broadcore has many great features that allow us to be in contact with our client’s from anywhere. As a financial planning firm, it is essential that our clients are able to get a hold of us immediately especially during this time of economic hardship…”
Mary Mohammad - Executive Vice President - NWF Advisory Group, Inc.
“… As the CEO of The Sadler Medical Group, Inc. (with multiple locations in Southern California), the Founding Chair of the Persian-American Cancer Institute, and the Fundraising Chair for the UMMA Free Clinic, prompt, reliable, and convenient telecommunications services are a mission-critical component of every minute of my life. Because of the many different roles I play, it is essential that I be available at all times, especially when traveling, since I am frequently moving from one geographic location to another. Each of the organizations to which I am obligated has its own schedules, its own priorities, and its own staff with whom I must interact quickly and efficiently in order to meet the necessary goals. At any particular moment, I may be assisting a newly diagnosed cancer patient with obtaining proper care, instructing my physicians and surgeons on improving our standard-of-care processes, or organizing a research project through UCLA’s Public Health Department. Only Broadcore has been able to provide communications that are reliable and flexible enough to handle my many, sometimes contradictory, obligations, and at a price that fits the limited budget of non-profit organizations….”
Mrs. Sadler
CEO, Sadler Medical Group, Inc.
Founding Chair, PACI
Persian American Cancer Institute
