Broadcore’s Managed Business Communications Services have empowered some businesses to fight high gas prices by allowing employees to work from home or by fully operating in "Virtual Company" mode. This has substantially reduced or completely eliminated driving to work and thereby has reduced gasoline expenses.
Broadcore has long been providing Hosted VoIP PBX services that enable companies’ employees to work remotely and save on gas and/or allow businesses to eliminate the cost of expensive office space and in-house phone systems by operating virtual offices. The Broadcore Managed VoIP services allow employees to work from their homes or smaller local branch offices, as opposed to driving to a central office location daily on today’s high gas prices. Through this capability provided by Broadcore, all employees function under one central phone system, regardless of where they are. The phone system functionality is fully transparent to customers and employees. Additionally, businesses enjoy the benefits of a distributed workforce, retaining valuable employees, eliminating or reducing commutes, and savings on gas and other auto related costs.
June-2008
Broadcore enhances East Coast POP
Broadcore has selected Telx, the interconnection company’s 60 Hudson Street facility in New York, to establish and operate their East Coast Point of Presence (POP).
This new POP will provide Broadcore’s global customers geographical network redundancy. Businesses with locations in the United States and in various International locations rely on Broadcore’s quality hosted VoIP PBX platform to fulfill their global voice communication requirements.
Broadcore selected Telx’s 60 Hudson Street location because it provides us with a superior facility that enables us to reliably and confidently operate a POP that provides full redundancy for our carrier-grade Hosted PBX service. Their infrastructure provided us with the reliability we absolutely require to operate our highly available VoIP applications.
May-2008
Broadcore offers SIP trunking
Broadcore has selected Edgewater Networks’ EdgeMarc Network Services Gateway for delivery of its SIP trunking service offering.
The EdgeMarc will be used by Broadcore at the customer premises as a demarcation point for the SIP trunking service. It provides security, connectivity, bandwidth management, prioritization of voice over data, call admission control, passive call quality monitoring and VoIP signaling and packet capture.
Broadcore selected the EdgeMarc product because it enables us to deliver a superior service that is differentiated in the marketplace. At Broadcore we have always placed an emphasis on quality and designing the EdgeMarc into our SIP trunking product is an example of our commitment to offering the business grade services our customers have come to expect.
April-2008
Casa Loma College Upgrades from a PBX to Broadcore's Hosted VoIP Solution for Advanced Telephony Features and Managed Business Communications Services
Casa Loma College selected Broadcore™'s solution for its multiple campuses. Broadcore'™s all-in-one Hosted Communications solution allowed us to easily transition from a premises-based traditional PBX phone system to their hosted PBX VoIP solution, said Jim Dugan, director of IT at the college. We were also able to fully integrate our other branch locations on Broadcore'™s seamless platform and intercom between the locations with ease.
Because Broadcore offers everything we need on the telecom and Internet access side, we do not have to deal with multiple vendors. They took care of everything, which is something other companies could not offer, added Dugan.
March-2008
Broadcore Goes Green and Helps Businesses Help the Environment
Broadcore has empowered businesses to Go Green by reducing employee commute and therefore saving time, money and reducing emissions.
How do Broadcore and its customers help the environment?
By having our entire Broadcore platform and infrastructure ‘energy-efficient’ and using ‘Green’ servers and components wherever available on the network
By requiring our own Broadcore staff to work from home either fulltime or a few days a week
By providing services and technologies that substantially reduce the need for technician site visits, thereby reducing driving and emissions
By using paperless Electronic Billing
By eliminating or substantially reducing the need for a company’s staff to commute to work, thereby further reducing traffic and emissions
By eliminating in-house phone system equipment and thus, obsolescence / replacement every few years, thereby reducing the amount of old metal and hazardous electronic components in landfills here and abroad.
February-2008
Broadcore Helps Businesses Fight the Recession by Launching Virtual Offices and Eliminating Infrastructure Costs
Broadcore’s Managed Business Communications Services have empowered some businesses to adjust to the economic downturn by operating in a Virtual Company mode and therefore eliminating expensive physical office-related expenses.
Broadcore has long been providing Hosted VoIP PBX services that would enable companies’ employees to work remotely and for businesses to eliminate the cost of expensive office spaces and in-house phone systems by operating virtual offices. The Broadcore Managed VoIP services allow employees to work from their homes or smaller local branch offices, using any broadband DSL connection, as opposed to driving to a central office location on daily basis. Through this capability provided by Broadcore, many businesses have eliminated office rent, insurance and Telecom infrastructure expenses altogether. Additionally, they have enjoyed the benefits of a distributed workforce, retaining valuable employees who live far away, improved quality of life for their staff, improved efficiency by eliminating commute, and saved on gas and auto related costs.
For more information, please visit Virtual Office.
January-2008
Broadcore Leverages AT&T’s Network to go Nationwide
Broadcore announced today that it is leveraging AT&T’s nationwide network to provide full Managed Business Communications Services to small and medium size companies nationwide. As a result of this wholesale partnership, AT&T will gain local loop business nationwide through Broadcore and Broadcore will increase its Managed Hosted VoIP PBX footprint to 98% nationally.
"The AT&T partnership will enable us to extend our footprint to many more localities within the U.S. that we did not have access in the past" said Monty Ferdowsi, president and CEO of Broadcore. "Even as a small California-based provider, we are able to provide services that compete nationally and internationally with the biggest names in the business."
August-2007
American Red Cross elects Broadcore’s CEO as a member of their Board of Directors.
Broadcore’s CEO was elected as a member of the Board of Directors of the American Red Cross Santa Monica, California chapter to serve as a telecommunications advisor to the local business community in disaster planning and preparedness. Red Cross has been instrumental in educating the local business community with regard to taking proactive measures in order to prepare for disasters. “A typical business can not afford to be without their telecommunications services for even a short time. However, many businesses don’t realize that they are completely vulnerable to equipment and network failures or disasters and they are not prepared to deal with them at all. Every business needs a contingency plan and I hope to educate local businesses in how to be proactive, not reactive” said Monty Ferdowsi, the CEO of Broadcore, Inc. Broadcore is a premier provider of Hosted VoIP PBX and business communications services.
July-2007
UCLA Extension appoints Broadcore’s CEO to their advisory board.
UCLA has invited Broadcore’s president and CEO to their UCLA Extension program’s advisory board in order to assist and enhance the design of the Networking and IP Technology curriculum and the courses offered for certificate programs. University of California Los Angeles’ Extension program has been the driving force in continuous education and enhancing business professionals’ knowledge by keeping them updated on new trends and technologies that are detrimental to their companies’ health and competitiveness. “It is essential for businesses to be aware of emerging technologies and understand what is out there that could benefit their businesses and customers. It is highly possible that their competitors are utilizing technology to become more efficient, better equipped and ultimately more competitive” said Monty Ferdowsi, President and CEO of Broadcore, Inc. Broadcore is a premier provider of Hosted VoIP PBX and business communications services.
June-2007
Occidental Entertainment Group Holdings in Hollywood Selects Broadcore To Provide Telecommunication Services For Its Real
Estate Division. “Today’s announcement is in keeping with our company’s intentions to best service the needs of our clients and tenants in an ever-changing, technology-driven market,” said Craig C. Darian, CEO of Occidental Entertainment Group Holdings, Inc. (OEGH). “Entertainment has been making revolutionary changes from film and video tape to digital media. These technologies provide new challenges and opportunities for a communications infrastructure that can improve workflow and secure proprietary
data…; while also saving our clients both time and money in overall production costs. Broadcore and its team are at the front-end of this industry and stand to complement greatly our telecom-related services," said Darian.
According to Medy Shaw, V.P. of Marketing and Business Development at Broadcore, Inc., “Our goal is to relieve OEGH of the tedious daily tasks of managing and operating premise-based telecommunication platforms and services that are offered to their tenants throughout their many properties. Since this is our specialty, we are confident that we will benefit both OEGH and their tenants by offering them enhanced services and quick response so they can all focus on their core businesses.”
Occidental Entertainment Group Holdings, Inc. is a diversified Entertainment and Real Estate Company with five operating divisions offering a wide range of services and facilities including Sound Stages, Lighting & Grip, Props, Motion Capture Services, a Virtual Studio, and several Creative Office Buildings located throughout Hollywood , the San Fernando
Valley , and the Greater Los Angeles area.
Broadcore, Inc. is a premier provider of hosted VoIP PBX and business communications services, able to provide voice / data T1s, broadband Internet, local numbers, free local and nationwide long distance services, free multi-party conferencing services, and virtual office capabilities. The company's VoIP system consolidates multiple products and services and delivers all telecom and Internet access needs on one comprehensive platform.
May-2007
Broadcore deployed multiple redundant switches in the U.S.
In order to provide full geographical redundancy and inherent disaster recovery to its customers, Broadcore deployed two new switches in Southern California and New York. Broadcore’s main Network Operation Center (NOC) along with the switches themselves will constantly monitor each others’ pulses. In the event of network outages and / or natural disasters, the available switches will take over instantly and route the traffic appropriately, with no down-time or interruption of service to customers. This added service is completely free to Broadcore customers and offers a major business benefit to small and medium size businesses. Platform redundancy and geographical redundancy are either impossible to achieve or ex tremely costly with premise-based phone systems, whereas with Broadcore, it is an inherent feature of the service. Broadcore is a premier provider of Hosted VoIP PBX and business communications services.
April-2007
Broadcore is among the top carriers in the CRG West’s One Wilshire Building.
Broadcore operates one of its U.S. carrier-grade switches in the One Wilshire building in downtown Los Angeles. CRG West manages multiple premier facilities throughout North America serving more than 350 of the world's leading networks and communications providers. One Wilshire is one of the world's most interconnected facilities. Hundreds of networks converge at the corner of Wilshire and Grand in downtown Los Angeles, bringing together networks from nations around the globe. Over the past decade, the 656,000 square-foot building has emerged as the premier communications hub of the Pacific Rim. Broadcore is a premier provider of Hosted VoIP PBX and business communications services.
March-2007
Broadcore provides dedicated IP connectivity to U.S. Call Centers in the Philippines
Broadcore announces strategic partnership with Philippine Long Distance Telephone Company (PLDT) to provide off-shore call centers with dedicated, point-to-point (PTP) IP connectivity as well as voice communications solutions. This will enable many U.S. companies to access and/or operate advanced outsourced Call Centers in the Philippines reliably and cost effectively.
Broadcore (www.broadcore.com) is a Hosted VoIP PBX and ACD Contact Center Service Provider who has been providing Hosted VoIP Communications Services to small and medium size businesses in the U.S. since 2005. Broadcore’s parent company has been providing Telephone System and Call Center solutions since 1969. PLDT is the largest telecom carrier in the Philippines. Through this partnership, Broadcore provides dedicated and point-to-point E1 circuits, IPLC, and native IP Connectivity (Fast Ethernet) with speeds from 1.5 Mb/s to 155 Mb/s to U.S. based businesses who require off-shore call center staff and contact center ACD Agents. Broadcore and PLDT have Private Peering Points in the CRG West’s One Wilshire Telecom Center building in Downtown Los Angeles, California and Broadcore has major nodes in California and New York.
July-2006
Broadcore Launches Its Web-based Call Reporting Tool
Broadcore introduces CallView, a web-based call
reporting module that allows customized and detailed reports of incoming and outgoing calls to and from
every extension within the organization to be generated in real-time and viewed online.
May-2006
Broadcore Introduces BroadWorks Assistant Toolbars
The Assistant Toolbars integrate with Microsoft® Outlook® and Internet Explorer® to provide advanced
computer telephony between desktop IP phones and PCs. This capability allows Broadcore's subscribers
to simply search for their contacts and click to dial right from the Outlook® contact. Subscribers
can even search the Internet via the Explorer® for a telephone number and simply highlight the number
and dial, the Broadcore desktop IP phone will automatically go off-hook and dial the number. No
additional hardware is required! Furthermore, call control, user settings, and directories are
all available on a robust toolbar and accessible via a single mouse click. Users have access to
personal or group directories within the toolbars, which are linked in real-time to the Broadcore
portal. Call control is also conducted using the toolbars. A user may pick up, send to voicemail,
forward, transfer, conference and hang up using embedded icons on the toolbar. The Toolbars increase
employee efficiency and simplify daily telecommunications tasks.
Generally, business customers now spend 90% of their time on their computers and the most popular
software applications are Microsoft Outlook and Explorer. Broadcore has been working diligently
to provide a plug-and-play tool to simplify the integration and installation. According to Dawn
McGuire, systems supports engineer at Broadcore "the installation could be as little as five minutes
and customers love the fact that they can dial and fully control all aspects of calls right from
their PCs". "Desktop integration is at the center of our strategy to bring businesses more and more
productivity and efficiency", said Monty Ferdowsi, President and CEO of Broadcore. Integration of
PCs with phones has been a daunting task for the last ten years and often the integration of
premise-based PBXs with PCs have been difficult, expensive and unreliable.
April-2006
Broadcore Network is Now e911 Compliant
E911 capability allows Broadcore subscribers to take their IP phones away from their corporate offices
and still be able to register their phones for e911 service. The Federal Communications Commission's
(FCC) recent regulations require that all VoIP providers have Enhanced 911 (E911) emergency calling
services automatically available to all subscribers. We at Broadcore are delighted to announce that
we have successfully passed the final testing stage to provide E911 service to our Hosted VoIP PBX customers
as required by FCC. The subscriber fee for E911 compliance as mandated by FCC is $1.95/month/user.
The Public Safety Challenges of VoIP Services
Traditional phone services have generally associated a particular phone number with a fixed address.
Portable interconnected VoIP services enable consumers to take their business IP phones almost anywhere.
Broadcore VoIP service, for example, can be used from virtually any broadband connection, and so the
location of the caller cannot automatically be determined.
When you call 911 from a traditional telephone, the call in most cases is sent to emergency service
providers who are responsible for helping people in a particular geographic area or community. These
emergency service providers often can automatically identify your location and direct the closest
emergency personnel to that location. Often times they can also automatically identify your telephone
number so that they can call you back if you are disconnected.
The portability of VoIP raises a number of challenges for the emergency services community. The FCC
has recently taken action to make sure that emergency calls from these VoIP services will get through
to the appropriate public safety authorities.
Broadcore Provides E911:
At Broadcore, we provide safe and reliable means of communications in times of emergencies. Because
your safety is important to us, we've implemented a way for each end-user customer to register their
current location by filling out a short on-line form. The user location is then automatically updated.
En- users are responsible to update this form, whenever they use Broadcore service at a new address.
All of our subscribers have access to Enhanced 911 (E911) service. With E911 service, when registered
users dial 911, they are transferred to the Public Service Answering Point (PSAP) associated with their
registered address. Emergency operators have access to the phone number and may call back if necessary.
Some PSAP's, but not all, are also equipped to receive the registered address.
February-2006
Broadcore Subscribers Surpassed 1,000,000 Minutes of Voice Over IP (VOIP) Traffic Per Month.
Broadcore subscribers surpassed 1,000,000 minutes of voice over IP (VOIP) traffic per month. According to
Dean Manzoori, VP of technical services at Broadcore, this is a great milestone as it testifies to the fact
that business customers are now enjoying a consistent and reliable business class managed and hosted PBX
solution. Broadcore is considered an innovative leader of managed communication services in Southern
California providing a complete and turnkey hosted PBX solution in Los Angeles using industry standard SIP
protocol to deliver reliable voice over IP (VOIP) technology. VOIP technology allows business customers to
continue to work and enjoy a fully functional service and communicate with their customers even while they
are away from their offices. Broadcore strives to keep high VOIP voice quality by routing voice traffic via
managed communications links and to meet and exceed the traditional voice quality of circuit switched (TDM)
telephony lines. With steady growth at Broadcore, we expect to exceed 2,000,000 minutes of voice minute
switching by August 2006 in half the time it took to reach the 1,000,000th minute mark.
October-2005
Broadcore Inter-operates With CounterPathTMeyeBeam and X-Lite SIP Software Phones
Using the Broadcore service and CounterPath™'s soft phones (please hyperlink to: , users may make and receive calls on their PC or
Apple laptops from anywhere with a WiFi or wired connection. The advantage of the soft phone is that it allows traveling
professionals to stay connected to the office and have access to their phone service on their laptop from anywhere in the world
with a broadband connection. One can dial a 4-digit extension and talk to/ video intercom a colleague in the office or make calls
to the U.S. while traveling abroad without incurring any long distance charges.
July-2005
Broadcore Holds Business VoIP Seminar in Los Angeles
Nextcom is having an orientation and we want to invite you to learn more about empowering your business
with our exciting Broadcore hosted VOIP solution. Come and learn about VOIP, Managed Solutions, Broadcore
and what they can do for your business.
Date: Friday, July 15th Location: Olympic Collection at 11301 West Olympic Blvd. Los Angeles, CA 90062
Broadcore. & PBX, Hosted Business, for VOIP to Introduction p.m. 12:00 - a.m. 9:00
Breakfast 8:30
January-2005
Broadcore Provides Managed Communications Services in Southern California
Broadcore has announced, it is ready to deliver Managed Communications Services to all customers in Southern
California. Broadcore provides Hosted SIP-based IP-PBX, free Local and Long Distance, Voicemail / Unified
Messaging, WEB Hosting, email, High Speed Internet Access, and more all through dedicated broadband T1s for
voice and Internet. "Broadcore implemented our service before we had a physical office space, so we were in
business and generating revenue even without an office. The Auto Attendant rang through to all of our home
IP DID's and Cell phones simultaneously, so we never missed a call, and our customers never even knew we
were all working in "virtual" form. For a second, Broadcore had me wondering if we even needed an office."
said Henry Jan, CEO of ILN Industries.
September-2004
Broadcore Launches its Communications Platform
Broadcore has successfully staged its managed communications platform and infrastructure. It will now
offer its services to selected customers in an effort to further test and improve all aspects of its
service.
May-2004
Broadcore To Stage VoIP Platform
Broadcore announced today that it has started to stage, install, program, and test its communications
platform and will soon deliver managed services-IP Telephony, Voicemail, Local, Long Distance, Unified
Messaging, Email, WEB Hosting and Internet Access-to customers in Southern California. The equipment
will be collocated at telecommunication center in downtown Los Angeles.
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